Red Remodels LLC (“Red Remodels”, “we”, “us”) runs www.redremodels.com. This policy explains what information we collect through this website, why, who we share it with, and the choices you have.
Information you give us
When you use a contact form on this site, we collect:
- your name, email address and phone number;
- your message; and
- optionally, the type of project you are interested in.
We use this information only to respond to your inquiry and to discuss and provide the remodeling services you ask about. We do not add it to mailing lists or marketing campaigns.
The form also records which form you used and when you sent it, so we can route your message.
Information collected automatically
Website requests. Like most websites, our hosting provider (Amazon Web Services) receives technical information when you visit, such as your IP address, browser type, the page requested and the time. We keep these server logs for up to 90 days for security and troubleshooting.
Spam protection. Our contact forms use Cloudflare Turnstile to check that a real person is sending the message. When you click into a form, Cloudflare receives information about your browser and connection, such as your IP address and browser details. Cloudflare does not set cookies for this check. See Cloudflare’s Turnstile privacy addendum.
Analytics (only if you agree). We use Google Analytics to understand how visitors use the site. It runs only after you choose Accept in the cookie notice. If you accept, Google Analytics sets two cookies (_ga and _ga_SP8EDYP71R) that last up to 180 days and collects information such as pages viewed, approximate location, device and browser. We do not send your contact-form details to Google. If you choose Reject, or never choose, Google Analytics does not load and no analytics cookies are set. You can change your choice at any time with the Cookie settings button in the bottom-left corner of every page; choosing Reject deletes the analytics cookies.
Your cookie choice. We store your Accept or Reject choice in your browser for 180 days so we don’t ask again on every page. It contains no information that identifies you.
How we share information
We do not sell your personal information, and we do not share it for targeted advertising.
We share information only with service providers who help us run the website and respond to you:
- Amazon Web Services — website hosting, form processing and email delivery.
- Cloudflare — spam protection on our forms.
- Google — website analytics, only if you accept.
- Google (Google Workspace) — our business email provider, which stores the messages we receive.
- Our website designer — receives a copy of form messages only to check that the contact form is working.
We may also disclose information if required by law or to protect our rights, or as part of a sale or reorganization of the business.
How long we keep information
- Contact form messages: up to 2 years after your last contact with us, unless we need them longer for a project you hire us for.
- Server and error logs: up to 90 days.
- Analytics data (only if you accepted): Google Analytics keeps detailed visit records for 2 months and information linked to your browser’s analytics cookie for up to 14 months after your last visit. After that, only totals that do not identify you remain.
- Your cookie choice: 180 days in your browser.
Your choices and rights
You can ask us to tell you what information we hold about you, correct it, or delete it by emailing hello@redremodels.com. We will verify your request and respond within 30 days.
You can opt out of analytics at any time with the Cookie settings button in the bottom-left corner of any page.
Children
This website is not directed to children under 13, and we do not knowingly collect their information.
Security
We use reasonable safeguards, including encrypted connections (HTTPS), spam protection and restricted access to our systems. No website can be completely secure.
Changes to this policy
We will post any changes on this page and update the “Last updated” date.
Contact us
Questions or requests: hello@redremodels.com or (720) 519-2606.